Ongoing engagement
Essential Care
From $800/mo
- Business-hours support
- Security updates
- Backups monitoring
- Monthly health report
Run & Grow
Managed IT Support & Maintenance
Planned maintenance, monitoring and dependable technical support.
Connected delivery
Specialists aligned around one accountable outcome.
Strategy, design, engineering, quality and operational thinking stay connected from the first decision through ongoing improvement.
What this service covers
Practical deliverables, shaped around your goals.
- Website and application maintenance
- Hosting, server and domain management
- Security patching and updates
- Uptime monitoring and issue resolution
- Monthly or quarterly retainers
- Technical helpdesk support
- Backups and disaster recovery planning
Our process
A clear path from context to outcomes.
- 01
Audit systems and risks
- 02
Agree service levels
- 03
Document and stabilise
- 04
Monitor and maintain
- 05
Report trends and incidents
- 06
Plan continuous improvement
Technology
Tools selected for fit, security and maintainability.
MonitoringCloud HostingHelpdeskBackupsSecurity PatchingIncident Management
Pricing
Transparent engagement options.
Indicative starting points — every engagement is scoped and confirmed in a written proposal before work begins.
Ongoing engagement
Professional Care
From $2,000/mo
- Priority response
- Performance optimisation
- Proactive monitoring
- Quarterly reviews
Ongoing engagement
Enterprise Care
Custom quote
- 24/7 coverage
- SLA guarantees
- Dedicated engineer
- Strategic planning
All prices are negotiable — final pricing is agreed after a meeting where we understand your exact requirements, scope and budget.